Scrum Master, AI Studio

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces ranking by Great Place to Work in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

Scrum Master AI Studio

This Job offers a unique opportunity to join a fun innovative engineering team within the AI & Data Science (AI&D) - organization. We are the Applied AI team (AI Studio). AI Studio is Amgens enterprise engine for turning high-value business challenges into scalable AI products. We partner with key business partners across the company to identify the right opportunities shape them into actionable use cases and design build and launch AI products responsibly. Our work spans the full lifecyclefrom early discovery and rapid prototyping to production deployment reuse across the enterprise and measurable business impact.

WHAT YOU WILL DO

The Scrum Master AI Studio position offers a unique opportunity to join a collaborative innovative team within the AI & Data Science organization. This role will support next-generation AI automation process intelligence digital workflow and productivity capabilities across the AI Studio portfolio.

AI Studio supports the design build testing deployment DevOps adoption operation and value realization of enterprise AI products and solutions. The portfolio includes full-stack digital solutions GenAI applications agentic AI solutions machine-learning capabilities intelligent automation digital workflows and enterprise data products.

As a Scrum Master you will support Agile delivery teams by facilitating team ceremonies promoting effective ways of working helping remove impediments and improving delivery transparency and predictability. You will partner with Product Managers Delivery Leads engineers architects designers data teams testing teams DevOps teams platform owners and other stakeholders to help teams deliver high-quality outcomes aligned with product priorities and business objectives.

This role focuses on delivery execution and team effectiveness after business opportunities have progressed through initial intake business discovery and prioritization. The Scrum Master helps ensure that delivery work is appropriately prepared dependencies and risks are visible team commitments are realistic and products progress efficiently through design build testing deployment adoption and operational transition.

The Scrum Master will help teams apply Agile Scrum and SAFe practices consistently strengthen shared accountability improve collaboration and build a culture of continuous improvement. The role will also support cross-team coordination Program Increment planning delivery reporting release readiness adoption activities and the realization of expected product value.

• Facilitate Agile ceremonies including daily stand-ups sprint planning backlog refinement sprint reviews product demonstrations and retrospectives.

• Support Product Managers and delivery teams in maintaining clear prioritized refined and delivery-ready product backlogs.

• Help ensure that user stories include clear acceptance criteria identified dependencies appropriate estimates and sufficient detail before entering a sprint.

• Guide teams in understanding and applying Agile Scrum SAFe and product-delivery principles and practices.

• Track sprint progress commitments risks impediments dependencies capacity constraints and delivery milestones to maintain transparency and alignment.

• Help remove team impediments and escalate unresolved risks blockers and cross-team dependencies to the appropriate stakeholders.

• Partner with Product Managers Delivery Leads and technical teams to support sprint planning release planning dependency management and delivery execution.

• Promote effective collaboration across product design architecture engineering data testing DevOps operations platform vendor and business teams.

• Monitor delivery health using meaningful metrics such as sprint-goal achievement velocity predictability carryover cycle time capacity and defect trends.

• Help teams identify root causes of delivery challenges and implement practical improvements through retrospectives action tracking and follow-through.

• Foster a culture of continuous improvement shared accountability transparency collaboration and sustainable delivery.

• Support the coordination of testing defect resolution release readiness deployment validation and operational-transition activities.

• Help identify and manage dependencies across AI Studio products platforms vendors and Agile delivery teams.

• Participate in Scrum of Scrums Program Increment planning Agile Release Train activities and other cross-team ceremonies where applicable.

• Prepare clear delivery updates covering progress sprint health risks dependencies capacity key decisions and upcoming milestones.

• Support product demonstrations stakeholder reviews release communications business-readiness activities and post-release follow-up.

• Support product adoption and value realization by helping teams coordinate training communications operational readiness usage tracking and post-deployment actions.

• Promote effective use of Jira Jira Align GitLab Confluence and other approved product-delivery and collaboration tools.

• Use approved AI and GenAI technologies to improve meeting preparation summarize discussions document decisions and actions identify delivery trends and increase the efficiency of Scrum Master activities.

• Ensure team delivery practices align with applicable Amgen quality security privacy responsible AI data-governance validation and regulatory requirements.

WIN

WHAT WE EXPECT OF YOU

BASIC QUALIFICATIONS AND EXPERIENCE

Masters degree in Computer Science Information Systems Engineering Business Administration Life Sciences or a related field and 1 to 3 years of relevant experience

OR

Bachelors degree/Licenciatura in a related field and 3 to 5 years of relevant experience

OR

Post-secondary diploma or equivalent qualification and at least 8 years of relevant experience

In addition the successful candidate will have:

• Relevant professional experience supporting Agile Scrum software digital data AI automation or technology-delivery teams.

• Experience facilitating team meetings coordinating delivery activities tracking progress and supporting the resolution of delivery risks and impediments.

• Strong organizational facilitation analytical problem-solving and communication skills.

• Ability to collaborate effectively across global virtual multicultural and cross-functional teams.

• Ability to manage multiple priorities maintain accurate delivery information and consistently follow through on commitments.

• Professional proficiency in written and spoken English.

Must-Have Skills

• Strong understanding of Agile methodologies particularly Scrum and familiarity with SAFe or other scaled Agile frameworks.

• Experience facilitating Agile ceremonies including stand-ups sprint planning backlog refinement sprint reviews demonstrations and retrospectives.

• Ability to support Product Managers and delivery teams in maintaining prioritized refined and delivery-ready backlogs.

• Experience identifying tracking escalating and helping resolve delivery risks impediments dependencies and capacity constraints.

• Experience using Jira Confluence GitLab Jira Align or comparable Agile and product-delivery tools.

• Understanding of user stories acceptance criteria story splitting estimation velocity capacity planning and sprint commitments.

• Good understanding of the software-development lifecycle including design development testing deployment release and operational support.

• Familiarity with DevOps continuous integration and continuous delivery test automation release management and environment-readiness practices.

• Ability to monitor delivery metrics identify trends and use data to support team improvement and delivery decisions.

• Strong facilitation communication collaboration conflict-resolution and stakeholder-management skills.

• Ability to work effectively with Product Managers Delivery Leads engineers architects designers data teams testing teams DevOps teams vendors and business stakeholders.

• Ability to support one or more delivery teams while managing multiple priorities in a global matrixed environment.

Preferred Skills

• Certified Scrum Master SAFe Scrum Master Professional Scrum Master or comparable certification.

• Certified SAFe Practitioner or another relevant Agile certification.

• Experience supporting digital products AI products GenAI applications agentic AI solutions automation solutions data products or full-stack software delivery.

• Familiarity with technologies such as UiPath large language models Databricks AWS services GitLab Custom GPTs Claude machine-learning platforms or comparable enterprise technologies.

• Experience participating in Program Increment planning Scrum of Scrums Agile Release Trains or other scaled Agile activities.

• Familiarity with release planning product operations product adoption usage measurement benefit realization or value-realization practices.

• Experience supporting distributed multicultural or globally based delivery teams.

• Familiarity with responsible AI data governance cybersecurity privacy GxP 21 CFR Part 11 computer system validation or regulated life-sciences environments.

• Experience supporting technology vendors external delivery partners or enterprise platforms.

Must-Have Behaviors

• Builds trust through active listening transparency collaboration respectful challenge and reliable follow-through.

• Communicates clearly and confidently with team members Product Managers Delivery Leads technical stakeholders vendors and leadership.

• Creates an inclusive team environment where risks blockers questions feedback and improvement ideas can be raised openly.

• Applies structured evidence-based thinking when assessing delivery issues team performance risks and improvement opportunities.

• Demonstrates accountability for ceremony facilitation action tracking delivery transparency and the quality of team reporting.

• Maintains a team-oriented mindset and focuses on enabling others to deliver successfully.

• Remains calm objective and constructive when addressing conflict delivery pressure changing priorities or competing stakeholder needs.

• Operates with urgency while maintaining appropriate quality compliance ethics privacy security and risk awareness.

• Demonstrates curiosity adaptability and continuous learning in Agile delivery AI automation digital products DevOps and product management.

• Balances delivery speed with product quality operational readiness team sustainability and long-term value.

Preferred but not required:

• Certified Scrum Master SAFe Scrum Master or Professional Scrum Master certification

• Certified SAFe Practitioner or related Agile certification

• Scrum Product Owner or Agile delivery certification

• Jira GitLab DevOps or product-delivery certification

• AI automation data or digital-transformation certification

• Consistent and effective facilitation of sprint planning stand-ups backlog refinement sprint reviews demonstrations and retrospectives.

• Improved delivery predictability transparency and alignment with sprint goals product priorities and business outcomes.

• Timely identification tracking escalation and resolution of risks impediments dependencies and capacity constraints.

• Strong partnership with Product Managers Delivery Leads and technical teams to maintain well-prepared backlogs and delivery-ready user stories.

• Increased team maturity through effective coaching continuous improvement shared accountability and consistent application of Agile practices.

• Improved delivery flow including reduced carryover fewer avoidable blockers clearer ownership and more reliable completion of committed work.

• Effective coordination of testing release readiness DevOps deployment validation and operational-transition activities.

• Strong cross-functional collaboration across product design architecture engineering data testing DevOps operations vendors and business stakeholders.

• Increased visibility into delivery health progress risks dependencies capacity and performance through meaningful metrics and transparent reporting.

• Effective support for product adoption and value realization through delivery readiness stakeholder coordination usage visibility and completion of post-release actions.

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn develop and move up and across our global organization.

• Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.

• Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range