Remote Czech speaking Customer Service Specialist

Location: Braga Portugal (remote)
Work Setup: Fully remote

Languages Required: Czech and English

Start Date: 7 May 2026

Schedule: Monday to Friday 08:0017:00 (weekends off)

Contract Type: Permanent contract (standard conditions apply)

Compensation: Base salary over 14 months

Additional Benefits: 45 monthly complexity bonus (paid over 11 months)

Relocation: Not provided.

Join a Czech-speaking customer service team supporting automotive digital this role you will assist customers with inquiries related to digital tools and services in the automotive sector ensuring a smooth and efficient user experience.

• Provide support in Czech via digital channels (such as phone email or chat)
• Assist customers with questions related to automotive digital services
• Resolve issues efficiently while maintaining a high level of customer satisfaction
• Follow internal processes and escalation procedures
• Accurately document all interactions in internal systems

• Fluency in Czech
• Good command of English
• Strong communication and problem-solving skills
• Customer service experience is an advantage
• Comfortable working remotely and independently
• Must already reside in Portugal

• Base salary 14 months
• 45 monthly complexity bonus (11 months)
• Fixed weekday schedule with weekends off
• Remote work setup