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Relocation Support- Junior Customer Service Representative
Job Location:
Monthly Salary:
Posted:
25 June 2026 (30+ days ago)
Posted:
Application Deadline:
22 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsibilities
- Handle customer inquiries via phone email and chat delivering prompt and professional responses.
- Assist customers with product-related questions order issues and technical troubleshooting.
- Escalate more complex issues to the relevant teams when needed.
- Strive to ensure customer satisfaction by providing efficient and effective solutions.
- Keep accurate records of customer interactions in the CRM system.
Requirements
- Fluency in German (C2 level) with strong English communication skills (B2 level or higher).
- Excellent problem-solving abilities and attention to detail.
- Willingness to work on a rotational schedule including weekends and public holidays.
- No previous experience required entry-level applicants are encouraged.
- Availability to work on-site in Lisbon.
What We Offer
- Competitive salary with an attractive benefits package.
- Private health insurance.
- Comprehensive paid training to support your success.
- A multicultural inclusive and supportive team environment.
- Opportunities for career development and growth within the company.
