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Relocation Support-Dutch Speaking Junior Customer Service Representative


Job Location:

Lisbon - Portugal

Monthly Salary: Not provided by the employer
Posted: 15 May 2026 (30+ days ago)
Application Deadline: 12 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Key Responsibilities
  • Respond to customer inquiries via phone email and chat providing clear and effective solutions.
  • Assist with product-related questions technical troubleshooting and order management.
  • Escalate complex issues to the appropriate team when necessary.
  • Maintain a high level of customer satisfaction through proactive and personalized support.
  • Accurately document customer interactions and resolutions in the CRM system.
Requirements
  • Native or fluent in Dutch (C1 level).
  • Strong communication skills in English (minimum B2 level).
  • Excellent problem-solving skills and attention to detail.
  • Ability to adapt to a rotational schedule including weekends and public holidays.
  • No prior experience required entry-level candidates are welcome!
  • Willingness to work on-site in Lisbon.
What We Offer
  • Competitive salary and comprehensive benefits package.
  • Private health insurance.
  • Paid training to help you excel in the role.
  • A multicultural and dynamic work environment.
  • Opportunities for career growth within the company.