Product Designer

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesBe an Owner Growth Mindset Run as One Transparency to life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco New York Denver London and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!

How you will make an impact:

We are looking for a Product Designer to join our Experimentation & Attribution team. You will help our customers by designing features that allow them to easily understand performance and optimize messages for the millions of recipients they communicate with on a daily basis. Your job is to work with a multidisciplinary team of product designers product managers engineers and UX researchers to make our customers jobs easier helping them to connect with their audience in a more meaningful and impactful way.

In this role youll work on our Experimentation and Attribution team helping shape the tools marketers use to optimize their messaging and strategy from campaign and journey experiments to AI agents powering automated orchestration.

One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you please apply as we value applicants for the skills they bring beyond a job description.

Youll get to:

• Collaborate closely with your product and engineering partners to understand problems and deliver solutions across the full project lifecycle
• Identify opportunities and facilitate UX research and discovery considering scope and constraints
• Prototype design decisions in varying degrees of fidelity to solve complex problems and test solutions with customers
• Partner with engineering through implementation to test iterate and ensure the full design vision is realized
• Provide feedback and critique to the rest of the design team upholding and elevating our standards of quality

We are looking for people who have:

• 3 years experience working in a product design role; across the product development lifecycle for software applications
• Experience leading design projects from concept through launch balancing user needs business goals and technical constraints
• Strong visual design sensibilities with a passion for creating consumer grade enterprise products
• An interest in the opportunities and challenges of designing for a complex productfrom broad strategy and systems thinking to a smaller scale component-specific UI design
• Empathy for the variety of our customers engineers and internal stakeholders that we work with on a day-to-day basis
• Passion for learning and always improving yourself and the team around you

Bonus Points:

• Experience in a fast-paced environment
• Experience designing for experimentation analytics or optimization workflows
• Familiarity with marketing automation software including email push or SMS
• Experience working with a B2B SaaS company designing and building tools that help people be better at their jobs
• Hands-on use of AI and code to prototype and refine user experiences

What we offer

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55 per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

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  Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy Iterable will also consider for employment qualified applicants with arrest and conviction records.