Portuguese Customer Support Specialist – Hybrid

Are you fluent in Portuguese and looking for a dynamic role in Porto with working flexibility Join our customer support team and enjoy a hybrid work setup competitive pay and shift bonuses!

• Work Model: Hybrid setup in Porto (enjoy the convenience of remote work on late shifts!)
• Base Salary: 920.00 / month (paid 14 times per year)
• Monthly Allowance: 110.00 / month (paid 12 times per year)
• Meal Allowance: 7.90 per working day
• Extra Earnings: Additional bonuses for night and weekend coverage!

• Location: Porto (Hybrid)
• Shifts: Rotational schedule covering Monday to Sunday between 08:00 and 03:00.
• Hybrid Flexibility: Daytime shifts are worked on-site and the last shift (18:00 to 03:00) is worked 100% remotely from home.
• Rest Days: 2 rotational days off per week.

• Assist Portuguese-speaking customers with inquiries via chat email or phone.
• Deliver high-quality friendly and efficient service.
• Work collaboratively within a supportive energetic team environment.

• Native or fluent level in Portuguese (spoken and written) B2 English.
• Strong communication skills and a customer-first mindset.
• Ability to work rotational shifts including nights and weekends.

Ready to start your next chapter with a flexible hybrid schedule in Porto Apply today!