Portuguese Booking Support Advisor

Portuguese Booking Support Advisor Porto Portugal

Position Overview
Join an international Online Booking project in Porto and become part of a dynamic customer-focused team. We are looking for a Portuguese-speaking professional who can provide high-quality support resolve booking-related inquiries and ensure a seamless customer experience.

Key Responsibilities

• Support customers with online booking inquiries and requests.
• Provide clear professional and friendly assistance.
• Resolve customer issues efficiently and accurately.
• Ensure a positive customer experience throughout every interaction.

Requirements

• Portuguese: C2/Fluent European and Brazilian Portuguese accepted.
• English: B2 level.
• Strong communication and problem-solving skills.
• Professional proactive and customer-focused approach.
• Valid documentation to work legally in Portugal.

Working Schedule

• Full-time 40 hours per week.
• Monday to Sunday with 2 rotational days off.
• 08:0017:00: On-site in Porto.
• 18:0003:00: Remote for the night shift.

Benefits

• Attractive benefits package.
• Performance bonus.
• Meal allowance.
• Holiday allowance.
• Christmas allowance.
• Professional training and ongoing support.
• International working environment.
• Career development and growth opportunities.

Starting Date: 07 October 2026