Payment Solutions Specialist – Spanish Market

Payment Solutions Specialist Spanish Market

Location: Lisbon Portugal

Training Start Date: 2/07/26

Are you passionate about delivering top-tier customer support Do you thrive in a fast-paced environment solving customer inquiries with precision and care Join our dynamic team in Lisbon and be part of a global payment solutions project!

• Assist Spanish-speaking customers via phone email and chat resolving inquiries with efficiency and professionalism.

• Provide expert guidance on payment transactions security procedures and account management.

• Troubleshoot technical issues and escalate complex cases when necessary.

• Maintain accurate records of customer interactions and solutions provided.

• Collaborate with internal teams to enhance customer experience and service efficiency.

Competitive Compensation & Benefits:

• Base Salary: 920/month (paid 14 times per year).

• Attendance Bonus: 25 per month (paid 11 times per year).

• Meal Allowance: 7.63 per working day (net).

• Health Insurance: Provided from Day 1 (free after 6 months).

Work Schedule & Flexibility:

• 24/7 Rotational Shifts (including nights & weekends).

• Two consecutive rotative days off per week.

Career Growth & International Work Environment

• Work with a leading global payment solutions provider.

• Career development opportunities in a fast-growing industry.

• Be part of a multicultural and inclusive workplace.

Fluent Spanish Speaker (C1) with strong communication skills.
English Proficiency (C1) for internal communication.
Problem-solving mindset with a customer-centric approach.
Ability to work on rotational shifts (including nights & weekends).
Tech-savvy with basic troubleshooting skills.

Application Review We assess your profile.
Language Assessment Demonstrate your Spanish skills.
Interviews with the Client Final selection stage.

Relocation Package:

• Apartment Room with rent and utility bills for 12 months (discounted directly from the payslip)