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Operations Customer service
Job Location:
Monthly Salary:
Posted:
1 October 2026 (2 days ago)
Posted:
Application Deadline:
29 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the Role
We are recruiting for a Night Shift Operations Customer Expert to join a global support team for a leading AI research and deployment platform. You will ensure seamless support during night hours for global users (B2C and B2B) using generative AI systems.
Key Responsibilities
- Handle technical troubleshooting account management and billing inquiries during night shifts.
- Guide users on maximizing their use of generative AI applications and tools.
- Ensure quick response times high resolution rates and top-tier satisfaction scores.
Requirements
- Fluent / C1 level English (written and verbal).
- Willingness and capability to work consistent night shifts (22:00 to 07:00).
- Strong interest in AI technologies digital tools and software solutions.
- Excellent troubleshooting and communication skills.
Offer & Package
- Base Package: Gross monthly package of 1320.67 (including base salary 13th/14th month splits daily meal allowance) night shift differential.
- Performance Bonus: Monthly performance bonus up to 200.00.
- Benefits: Private health & dental insurance access to campus amenities.
How to Apply
Interested candidates can send their updated CV directly to:
