Operations Customer Expert

Are you passionate about artificial intelligence and cutting-edge technology We are looking for an Operations Customer Expert to support users of a world-leading generative AI platform. You will provide top-tier support across multiple channels (Chat Email and Phone) to both consumer and business users.

• Assist users with account management billing invoicing and subscription queries.
• Troubleshoot technical issues and guide users on platform features and AI capabilities.
• Deliver fast empathetic and high-quality customer resolution meeting key performance metrics.
• Maintain high standards of customer satisfaction in a fast-paced environment.

• Fluent / C1 level English (written and verbal).
• Passion for artificial intelligence new technologies and AI productivity tools.
• Strong problem-solving skills and a customer-oriented mindset.
• Prior experience in technical support or customer operations is a plus.

• Base Package: Gross monthly package of 1320.67 (including base salary 13th/14th month splits daily meal allowance).
• Performance Bonus: Monthly performance bonus up to 200.00.
• Benefits: Private health & dental insurance access to campus gym and facilities.

Interested candidates can send their updated CV directly to: