Operational Control Center

We are looking for an Operational Control Center to strengthen the IT team. The ideal candidate will have hands-on experience in IT support troubleshooting systems administration and infrastructure operations with a strong technical background across Windows Linux virtualization and enterprise platforms.

Your Responsibilities

• Provide technical support and troubleshooting for IT infrastructure and operational environments.
• Diagnose and resolve incidents related to operating systems applications and infrastructure components.
• Support user and system administration activities including Active Directory environments.
• Utilize remote access tools to provide technical assistance and issue resolution.
• Monitor and support server database virtualization and application environments.
• Assist in the administration and maintenance of enterprise IT platforms.
• Support the management of mobile devices and end-user computing environments.
• Collaborate with internal teams to ensure the availability performance and reliability of IT services.
• Contribute to operational improvements and infrastructure optimization initiatives.

Qualifications :

• Secondary Education (12th Grade) or higher.
• Technical or vocational qualification in Information Technology is considered an advantage.

• Minimum of 2 years of proven technical experience in IT support troubleshooting and incident resolution.
• Experience working in enterprise IT environments.

• Advanced user-level knowledge of:
  • Linux
  • Windows Operating Systems
• Experience with:
  • Active Directory
  • Remote access and remote support tools
  • Mobile device support and management

Technologies

• Microsoft IIS
• Oracle WebLogic Server
• VMware Virtualization Solutions
• Microsoft Windows 7 8 8.1 10 and later versions
• Linux
• AIX
• Microsoft Windows Server
• Unix
• Oracle Database
• IBM DB2

Remote Work :

No

Employment Type :

Full-time