Knowledge Manager Service Owner P&O Knowledge
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
KUKA Group offers an enormous spectrum of possibilities to advance your career live your passions and unlock your potential. Were one of the worlds leading automation specialists offering global opportunities in areas such as robotics automation logistics software solutions and electronics. If youre a go-getter a visionary with bold ambitions and believer in collaboration and mutual respect then youre poised for success here at KUKA Group.
Our global People & Organization (P&O) team holds a wealth of knowledge but today it is scattered across locations systems and individual this state it cannot serve as a reliable foundation for our upcoming intelligent automation initiatives.
As Service Owner P&O Knowledge you will initiate and own Knowledge Management as a global P&O service. You define the strategy governance and processes that turn dispersed knowledge into a consistently managed accessible and trusted asset. You own the what business requirements standards and adoption and work hand in hand with our P&O System Experts and IT who own the how of the technical implementation.
Responsibilities:
Strategy & Governance
- Define and continuously evolve the global P&O Knowledge Management strategy framework and operating model
- Establish governance: standards policies ownership and accountability for knowledge across all P&O functions
- Define ownership models responsibilities and accountability across P&O functions
- Implement the full knowledge lifecycle creation validation maintenance archival and retirement
Knowledge Architecture & Consolidation
- Design a scalable knowledge architecture: taxonomies metadata and classification standards that make knowledge user-centric and easily searchable
- Consolidate knowledge currently spread across multiple locations and systems into one governed structure
- Set standards for documentation quality and templates and establish review and quality assurance processes
- Systematically capture critical knowledge during employee transitions and organizational changes redusing redpendency on individual experts
Platform & AI Enablement
- Act as functional lead for Knowledge Management platforms: define business requirements and priorities together with P&O System Experts and IT
- Prepare the knowledge base as a trusted structured foundation for AI-supported knowledge discovery retrieval and intelligent automation.
Adoption & Impact
- Drive organizational adoption: communication change management training and enablement for knowledge contributors and users
- Define Knowledge Management KPIs; measure adoption quality and usage and derive improvement roadmaps
- Several years of experience in Knowledge Management Organizational Development Process Excellence or similar disciplines
- Proven experience designing and implementing knowledge management frameworks governance structures and operating models
- Strong understanding of information architecture taxonomy design and content governance
- Good understanding of AI-supported knowledge management solutions
- Experience driving change and adoption initiatives in global matrix organizations
- Excellent communication facilitation and stakeholder management skills
- Experience in HR/P&O processes shared services or HR operating models is a strong advantage
- Fluent in English (German and additional languages are a plus)
Our core belief is in treating each other with kindness an open mind and mutual respect creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin educational background age gender sexual orientation or your religious or political beliefs. If you join KUKA Group you will have ample opportunities to share what motivates you and what defines your individuality.
If you think a career with KUKA Group could be what you are looking for wed love to hear from you. Were looking forward to receiving your application!
Required Experience:
Manager
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
