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Junior French Speaking Technical Customer Support


Job Location:

Lisbon - Portugal

Monthly Salary: Not provided by the employer
Posted: 25 June 2026 (30+ days ago)
Application Deadline: 22 September 2026
Vacancies: 1 Vacancy

Job Summary

Responsibilities
  • Respond to customer inquiries via phone email and chat in a timely and professional manner.
  • Assist with product-related questions order concerns and technical support issues.
  • Escalate complex issues to the relevant team when necessary.
  • Ensure customer satisfaction by delivering accurate solutions and personalized assistance.
  • Accurately document customer interactions and resolutions in the CRM system.
Requirements
  • Fluent in French (C2 level) with strong communication skills in English (minimum B2 level).
  • Excellent problem-solving abilities and attention to detail.
  • Flexibility to work on a rotational shift schedule including weekends and public holidays.
  • No prior experience required ideal for entry-level candidates!
  • Must be available to work on-site in Lisbon.
What We Offer
  • Competitive salary with an attractive benefits package.
  • Private health insurance.
  • Paid training to support your success in the role.
  • A diverse and supportive team environment.
  • Opportunities for career advancement and growth within the company.