Junior French-Speaking Customer Support Representative

Location: Lisbon Portugal

We are currently looking for Junior French-speaking Customer Support Representatives to join international customer service projects in Portugal.

• Provide professional customer support in French via phone email and/or chat.
• Assist customers with inquiries orders bookings accounts payments and general requests.
• Identify and resolve customer issues efficiently and professionally.
• Provide accurate information and ensure a positive customer experience.
• Escalate more complex cases when necessary.
• Maintain accurate records of customer interactions.
• Meet quality productivity and customer satisfaction targets.

• French: C1/C2 level excellent written and spoken communication.
• English: minimum B2 level.
• Strong communication and problem-solving skills.
• Customer-oriented attitude and professional approach.
• Good computer literacy and ability to work with different systems.

• International working environment.
• Competitive salary and benefits depending on the project.
• Training provided.
• Opportunities for professional development.

Interested Apply now and join an international customer support team in Portugal!