Italian-Speaking Customer Support – Lisbon, Portugal

Still in Italy This role is in Lisbon Portugal and the move is paid for. 1000 per month 14 salaries (gross).

To be clear before you read on: the job is in Lisbon Portugal not in Italy. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• Relocation coming from abroad: room in shared apartment for max 12 months - rent of 280 utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation

1000 per month 14 salaries (gross)

Portuguese contracts pay 14 salaries a year your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly 12 which is worth working out before you compare it to an offer at home.

• 14 Salaries a Year
• Flights Covered
• Private Health Cover
• Meal Allowance

The Advertising Product Support Specialist provides B2B support to advertisers handling product troubleshooting and customer queries across email and chat. The role combines customer service with digital advertising knowledge requiring hands-on paid campaign management and collaboration with Product Operations and Engineering teams.

Day to day that means the Advertising Product Support Specialist provides B2B support to advertisers handling product troubleshooting and customer queries across email and chat. The role combines customer service with digital advertising knowledge requiring hands-on paid campaign management and collaboration with Product Operations and Engineering short: B2B Product Support Advertising Troubleshooting Paid Campaign Management AdTech Will start with a 12 hour hoop: Monday to Sunday - 07:00 to 19:00 2 shifts: 07:00 16h00 / 10:00 19:00 At a later date TBC by the client: 24/7 - Monday to Sunday (rotative shifts) Days Off - 2 Rotative days The client prefers candidates who have never worked for them before so please do not submit any candidates who have previously worked for our client regardless of LOB BPO or country.

• Strong customer service skills familiarity with social media platforms and the ability to work well independently and in a team are important
• Candidates should have previous experience in a contact centre or customer support environment ideally within Ad Tech or digital advertising
• Experience in paid campaign management and a background in digital marketing are mandatory
• Native/fluent Italian speakers with fluent English (minimum B2)

You also get complexity bonus of 50 Health insurance and 7.63 per day net meal allowance.

Low living costs 300-plus days of sun and big international communities in Lisbon and Porto.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk the move through honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Portugal

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.