Italian-Speaking Creator Support – Lisbon, Portugal

Italian-speaking role in Lisbon Portugal. 1059 per month (gross). Relocation support included.

• Location: Lisbon Portugal
• Work model: On-site
• Languages: Italian
• Salary: 1059 per month (gross)
• Start: 30/11
• Relocation: supported details below

• Private Health Cover

CloserHire is partnering with a leading international digital company to recruit Italian-speaking Creator Support this role you will be the primary point of contact for Italian content creators providing operational support and guidance on tools and best practices to improve their experience on digital platforms. You will have the opportunity to work in an international fast-paced and dynamic environment supporting creators and contributing to platform growth.

• Provide support to Italian content creators via chat email and calls to resolve issues and answer platform-related questions
• Assist creators in the correct use of tools guidelines and policies
• Identify recurring issues and provide feedback to internal teams to improve products and services
• Collaborate with other support specialists to ensure a consistent and high-quality creator experience
• Monitor complex cases and ensure timely and clear follow-up
• Participate in ongoing training sessions to stay updated on products policies and best practices

• Native or fluent
• Italian (C2) written and spoken
• Good command of English (B2 or higher)
• Interest in social media content creation or technology
• Excellent communication skills empathy and customer-focused mindset
• Ability to manage multiple cases simultaneously with precision and attention to detail
• Previous experience in customer support or digital services is a plus
• Proactive and collaborative mindset able to work in dynamic and multicultural teams

1059 per month (gross)

• Full-time contract with flexible hours and potential remote or hybrid work depending on operational needs
• Paid initial training and ongoing support
• Modern international work environment
• Health insurance and additional employee benefits
• Career development opportunities and internal growth
• Continuous training programs on digital platforms and tools
• Full support from CloserHire throughout the recruitment and onboarding process

• permanent accomodation provided - check project files in drive

Portugal is the most popular relocation destination we place into and it earns that. Over 300 days of sun a year some of the lowest living costs in Western Europe and large international communities in Lisbon and Porto that make arriving alone far less daunting.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.