Italian Customer Service Representative – Remote in Portugal

Looking for an international career while enjoying the flexibility of remote work

Join a leading global BPO company and become part of an international customer support team serving one of the worlds leading streaming platforms. If youre passionate about delivering outstanding customer experiences and enjoy working in a multicultural environment this opportunity is for you.

Location: Lisbon Portugal

Work Model: Remote (Candidates must be based in the Lisbon area)

What Youll Do

• Provide professional customer support in Italian and English.
• Assist customers with account-related questions and service inquiries.
• Deliver accurate friendly and efficient support while ensuring a positive customer experience.
• Resolve customer issues with empathy and professionalism.
• Contribute to high customer satisfaction by providing timely and effective solutions.

What Were Looking For

• Fluent Italian (C1C2) and English (B2).
• Currently residing in Portugal.
• Must live within 50 km of the Lisbon office.
• Customer-oriented with excellent communication skills.
• Positive attitude and the ability to work in a fast-paced environment.

Salary & Benefits

• Base Salary: 1000 gross per month 14 salaries
• Food Allowance: 7.63 per working day
• Attendance Bonus: 100 per month (11 months)
• Remote working model
• Paid training
• Career development opportunities
• International and multicultural working environment

Working Schedule

• Monday to Sunday
• Rotational shifts between 07:00 and 21:00
• Two rotational days off per week

Important Information

Please note that this position does not include a relocation package. Applicants must already be living in Portugal and reside within 50 km of the Lisbon office.

Apply Today

If youre ready to take the next step in your career submit your CV in English and join a leading global BPO company supporting one of the worlds most popular streaming platforms.