IT Operations Engineer (DevOps & Production Services)

The IT Operations Engineer is responsible for ensuring the stability security and operational readiness of applications and infrastructure within an Agile and DevOps environment. Acting as a key link between Development Infrastructure Security and Production Support teams the role focuses on integrating operational requirements into solution design enabling reliable production environments driving automation and promoting continuous improvement across the software delivery lifecycle.

Key Responsibilities

Solution Design & Production Readiness

• Contribute to the design of scalable secure and resilient technical solutions.
• Ensure production and infrastructure requirements are considered throughout the project lifecycle.
• Advise teams on technology choices operational standards and best practices.

DevOps & Infrastructure Management

• Integrate infrastructure monitoring security and automation requirements into the Product Backlog.
• Support development teams in delivering secure and reliable solutions.
• Manage and maintain Production and Non-Production environments.
• Facilitate deployments infrastructure provisioning and environment readiness.

Service Reliability & Operations

• Implement monitoring alerting and observability solutions.
• Support incident resolution and production releases while ensuring SLA compliance.
• Maintain operational documentation disaster recovery and business continuity procedures.
• Identify operational risks and implement mitigation plans.

Continuous Improvement

• Drive automation Infrastructure-as-Code and operational efficiency initiatives.
• Promote DevOps practices and production best practices across teams.
• Collaborate with Production Support teams to improve service reliability and performance.
• Contribute to ongoing improvements in processes tools and delivery practices.

Qualifications :

• 23 years of experience in IT Operations DevOps Infrastructure Site Reliability Engineering or similar roles.
• Experience working within Agile and DevOps delivery environments.
• Hands-on experience supporting production-critical applications and infrastructure.

Technical Skills

• IT Infrastructure Management
• Production Operations & Service Management
• IT Risk Management
• Cybersecurity Fundamentals
• Incident Problem and Change Management
• Infrastructure Automation
• Monitoring and Observability Practices

DevOps & Cloud Technologies

Hands-on experience with:

• Docker
• Kubernetes
• OpenShift
• Helm
• GitLab
• Jenkins
• Artifactory
• SonarQube
• Ansible
• Mattermost

Monitoring & Observability tools:

• Elastic Stack (ELK)
• Grafana
• Dynatrace

Operating Systems:

• Linux
• Windows Server

Methodologies:

• Agile
• DevOps
• Infrastructure as Code (IaC)

Behavioral Competencies

• Strong analytical and problem-solving skills
• Customer-centric mindset
• Excellent communication and collaboration abilities
• Results-oriented approach
• Proactive and innovative attitude
• Ability to influence and engage stakeholders
• Strong sense of ownership and accountability
• Adaptability in fast-paced environments

Languages

• English Professional/Fluent (Mandatory)
• French Working Proficiency (Preferred)

Additional Information

• Availability to travel internationally when required.
• Experience in highly regulated enterprise environments is considered a strong advantage.
• Exposure to banking financial services or large-scale corporate environments is a plus.

Ideal Profile: A proactive IT Operations/DevOps professional with strong infrastructure and production support expertise capable of ensuring operational stability while driving automation reliability and continuous improvement across the software delivery lifecycle.

Remote Work :

No

Employment Type :

Full-time