IT Cloud Infrastructure Administrator

Overview:

The role of IT Ops falls within the context of an Agile and DevOps approach. She/he acts as the guarantor of Production throughout the project cycle. He/she is a key player in taking production requirements into account contribution to the definition of the technical solution the stability of the technical environments (Production/non-Production) the monitoring and supervision of the technical solutions. He/she participates in project team meetings and is involved in activities and collective decisions (assessment of complexity risks etc.) throughout the project. He/she identifies good application production practices in collaboration with the Application Production Support and shares them widely.

What will you do

• Participating in the definition of the technical solution
• Integrating the production and infrastructure requirements in the scoping and in the product backlog
• Ensuring the upskilling of the Product/Project team on application production best practices
• Ensuring the provision of Production and infrastructure resources by facilitating the deployment of solutions
• Liaising with Production Support Applications to implement monitoring and facilitate service supervision
• Contributing to maintaining the services in operational condition
• Contributing to the continuous improvement of Production (Automation performance improvement etc.)

What are we looking for

• Promoting solutions based on existing products and services by nature integrating production and security requirements (resilience monitoring etc.) in order to reduce implementation time
• Assembling production and infrastructure products and services for the benefit of applications by advising on the adoption of technologies in line with application needs
• Anticipating issues of compliance with the rules and standards of architecture security delivery times and scaling of the solutions proposed
• Integrating production and infrastructure requirements
• Ensuring that the infrastructure and operating requirements are added to the Product Backlog as well as any technical user story deemed necessary (industrialization obsolescence management etc.)
• Supporting development teams to secure and speed up project delivery
• Implementing technical user stories independently or by coordinating the right players
• Raising awareness and spread best application production practices within the project team
• Training and supporting team members in taking ownership of the tools provided in the Agile & DevOps framework
• Providing the team with the right expertise / production services
• Service monitoring
• Facilitating solution deployment
• Checking the usability of the technical environments (backup/restore data access performance etc.)
• Conducting or checking team security reviews
• Checking the traceability of access to machines (OS storage space routers etc.) and correcting if necessary
• Identifying operational blocking points (flows security network etc.) then alert and propose action plans.
• Maintenance in operational condition
• Contributing to the definition of service levels and production indicators
• Implementing the monitoring and supervision of the Solution deployed in production
• Ensuring that up-to-date and validated installation and operating documentation is available
• Ensuring that a backup switchover plan (ICP) exists and is tested
• Providing support in case of blockage or incident on release versions
• Contributing to the continuous improvement of production in collaboration with Applications Production Support
• Escalating proposals to improve application production services as part of a continuous improvement process
• Identifying best practices and sharing them within your entity and within the group
• Adopt the ETO Service Culture values
• Respect the our principles
• Participate in the workshop regarding these themes
• Mastering of the new technological stacks (Elastic Search Grafana Promotheus Dynatrace ) for the service monitoring with an understanding of the DevOps chain (Gitlab Artifactory Jenkins SonarQube Mattermost Ansible ) and container technology (Docker / Kubernetes)
• DevOps
• Agile
• Minimum 2 years of experience
• IT Infrastructure
• Production Operation Steering
• IT Risk and Cyber Security
• Coordination and motivation skills
• Know how to delegate
• Systematic critical and logical thinking
• Summarization capabilities
• Be committed demanding and pedagogue
• Strive continuously for customer satisfaction
• Aim to deliver very high quality results
• Respect the procedures methodologies and directives
• Good capability of managing stress and conflicts
• Good listening and questioning ability
• Good learning skills
• Ability to plan work ahead and to prioritize workload
• Be able to adapt to changes and evolution
• English language
• French language (optional)
• Ability to travel outside of Portugal

What can you expect from us

• A permanent job contract for a long term project;
• Tech equipment SIM Card personal smartphone;
• Health and Life Insurance;
• Social events and team buildings;
• The commitment of letting you grow with us and be rewarded accordingly;
• A dynamic and young team that will be always there to support you;
• Training in the latest technologies;
• Coffee fruits snacks and a warm welcoming when you pass by the office.