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Insurance Company Customer Representative Italian Speaker

Elevate CloserHire


Job Location:

Lisbon - Portugal

Monthly Salary: € 1000 - 1100
Posted: 16 September 2026 (9 days ago)
Application Deadline: 14 December 2026
Vacancies: 1 Vacancy

Job Summary

CloserHire is partnering with a global leader in customer experience and technology solutions to recruit an Italian-speaking Customer Service Representative for an insurance-related project in Lisbon Portugal.

Your Role:

  • Handle incoming calls and chats from customers with inquiries about their insurance policies
  • Process service requests in the clients policy administration system
  • Manage requests for policy changes including updating payment methods

Your Qualifications:

  • Native-level fluency in Italian (C2) and proficient in English (B2)
  • Previous experience in customer service is considered an advantage
  • Strong written and verbal communication skills

The Offer:

  • Full-time position with indefinite contract
  • On-site role in a central Lisbon location
  • Performance-based incentives and bonus opportunities