Hungarian-Speaking Customer Support Specialist

Are you a Hungarian speaker looking for the flexibility of working from home without losing connection to a thriving international hub We are seeking enthusiastic customer-oriented individuals to join our digital support team!

This position is a Work From Home (WFH) role open exclusively to candidates residing in the Lisbon area. It offers the perfect balance of a remote lifestyle with the convenience of living close to our local headquarters for community events equipment updates and team touchpoints.

• Customer Care: Act as the primary point of contact for Hungarian-speaking customers answering inquiries via phone email and live chat.
• Problem Resolution: Assist users with product inquiries order tracking billing questions cancellations and basic account troubleshooting.
• Data Documentation: Accurately log track and update customer files and interaction details within the internal CRM platform.
• Service Excellence: Maintain a friendly empathetic and professional tone to deliver a high-quality customer experience.

• Location: Remote / Work From Home based in the Lisbon area (candidates must live within commuting distance for occasional on-site meetings or training updates).
• Equipment: A complete high-tech home office setup (including a laptop monitor headset and secure corporate software) will be fully provided and shipped directly to your home.

• Salary: Competitive gross monthly package aligned with the Hungarian speaker market in Portugal.
• Hours: 40 hours per week (Full-time).
• Training: Comprehensive paid onboarding and system training conducted entirely online.
• Relocation Support: * Flight Reimbursement for your move to Portugal (if relocating from abroad).
  • Company Accommodation options available in the Lisbon region to help you get initially established.
• Culture: Access to physical and virtual team-building events free language courses and a thriving local expat network.

• Language Skills: Native or Near-Native Hungarian with a good professional command of English (B2) for training modules and internal systems.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal (with active NIF/NISS numbers or ready to establish them).
• Home Setup: A quiet dedicated workspace with a stable high-speed fiber internet connection.
• Soft Skills: Empathetic highly organized patient and a natural problem-solver.

Ready to launch your remote career in the Lisbon region Apply today with your English CV!