Head of Product & Business

We are looking for a Head of Product & Business to lead Diggspace our SaaS platform focused on digital workplace transformation internal communication employee engagement and Microsoft 365 adoption.

This is a leadership role for someone who wants to combine product strategy business growth market positioning customer insight and commercial execution into a single coherent direction.

You will be responsible for transforming market opportunities customer needs Microsoft ecosystem evolution and business objectives into a clear product vision a focused roadmap and measurable business outcomes.

Reporting directly to the leadership team you will own the overall success of Diggspace across product market customer and business dimensions. Working closely with engineering sales customer success marketing partners and leadership you will drive the next stage of Diggspaces growth while ensuring that product investments customer value market opportunities and commercial priorities remain aligned.

This is not a traditional Product Manager role.

This is an opportunity to lead a growing SaaS business influence strategy shape market perception and create meaningful impact on customers partners and the future of the product.

Why this role is different

Diggspace operates with a lean high-accountability model where ownership matters more than hierarchy.

As Head of Product & Business you will have significant autonomy to shape product direction business priorities market positioning growth initiatives and customer value creation. You will be empowered to make decisions challenge assumptions and drive outcomes that directly influence the future of the product.

At the same time you will not be operating alone.

You will work closely with a leadership team whose combined experience spans technology entrepreneurship SaaS product development business growth digital transformation marketing communications and the Microsoft ecosystem. Together they bring decades of practical experience building and operation technology companies launching and evolving software products developing go-to-market strategies building brands scaling customer relationships and helping organizations drive adoption and value from Microsoft-based workplace solutions. Their experience includes the creation and growth of both services and SaaS businesses serving enterprise customers across multiple markets as well as leading communication engagement and change initiatives within complex organizational environments.

On a quarterly basis you will present product customer commercial and strategic progress to the leadership team gaining access to valuable experience strategic guidance constructive challenge and mentorship while maintaining clear ownership of execution and results.

This combination of autonomy accountability and access to experienced leadership creates a unique opportunity for someone looking to accelerate both their impact and professional growth.

What you will do:

Product Strategy & Leadership

• Define and evolve the Diggspace product vision.
• Own roadmap priorities balancing customer value business impact technical constraints and market opportunities.
• Translate strategic goals into clear product outcomes and initiatives.
• Drive product prioritization decisions based on measurable business and customer impact.
• Make final recommendations on roadmap priorities scope decisions and major product trade-offs.
• Validate product outcomes through adoption engagement retention and business impact metrics.
• Ensure alignment between business goals and product investments.
• Work closely with engineering to ensure focus quality and execution excellence.

Business Growth & Commercial Strategy

• Own Diggspace growth objectives together with leadership.
• Drive initiatives that contribute to revenue growth retention expansion and long-term customer value.
• Review pipeline performance forecasts customer health expansion opportunities and churn risks.
• Contribute to pricing packaging and commercial strategy decisions.
• Identify and develop strategic partnerships and ecosystem opportunities.
• Ensure that product strategy supports sustainable SaaS growth.

Market Positioning & Go-to-Market

• Define positioning messaging and market differentiation.
• Shape Diggspaces narrative around employee engagement digital workplace transformation Microsoft 365 adoption organizational alignment and the future of work.
• Support sales and marketing activities with clear value propositions and strategic messaging.
• Monitor customer needs market trends competitors and Microsoft ecosystem developments.
• Represent Diggspace in strategic customer partner analyst and market conversations.

Customer & Partner Leadership

• Maintain close engagement with customers and partners to understand needs challenges and opportunities.
• Transform customer insights into product and business priorities.
• Support strategic customer conversations and executive stakeholder engagement.
• Act as escalation point for sensitive customer product or reputational matters.
• Ensure a strong customer experience as the business scales.

Governance & Leadership Exposure

• Lead monthly business product and customer performance reviews.
• Present quarterly business and product reviews to the leadership team.
• Share progress challenges opportunities roadmap evolution and growth initiatives.
• Leverage the experience and perspective of senior leaders with extensive experience in building scaling and operating businesses.
• Contribute to strategic discussions regarding growth market expansion partnerships investment priorities and business evolution.
• Maintain ownership of execution while benefiting from regular strategic guidance and executive-level feedback.

What we value

Relax! There is no such thing as the perfect candidate.

We value people who bring different experiences perspectives and strengths. We are more interested in your ability to learn adapt lead and create impact than in checking every box.

That said we believe this role could be a great fit if you have:

• Experience in B2B SaaS product leadership product management business leadership or go-to-market strategy.
• Strong understanding of SaaS growth drivers including acquisition adoption retention expansion pricing and customer value.
• Ability to connect product decisions with business outcomes.
• Experience working with enterprise customers and complex stakeholder environments.
• Strong strategic thinking combined with execution capability.
• Excellent communication storytelling and presentation skills.
• Customer-centric mindset and commercial awareness.
• Strong analytical and decision-making capabilities.
• Ability to thrive in a lean fast-moving environment with high ownership.
• Fluency in English and Portuguese.

Microsoft 365 experience is highly valued

Diggspace is deeply connected to the Microsoft ecosystem and helps organizations maximize the value of Microsoft 365 investments.

For that reason we place particular value on candidates who bring experience knowledge or genuine interest in areas such as:

• Microsoft 365
• SharePoint Online
• Microsoft Teams
• Microsoft Viva
• Employee Experience platforms
• Internal Communications
• Digital Workplace solutions
• Employee Engagement initiatives
• Change Management and Adoption programs
• Organizational Transformation
• Microsoft partner ecosystems

You do not need to be a Microsoft technical specialist. However candidates who understand how organizations use Microsoft 365 to improve communication engagement productivity and employee experience will have a significant advantage.

Experience working within Microsoft partners Microsoft-focused consultancies Modern Work practices Employee Experience initiatives digital workplace programs or Microsoft 365 adoption and change management projects will be considered a strong differentiator.

You will probably enjoy this role if you

• Want to lead a product and not just manage a backlog.
• Enjoy combining product business customer and commercial perspectives.
• Like making decisions and taking ownership of outcomes.
• Are motivated by growth impact and continuous learning.
• Enjoy working directly with customers and understanding real business problems.
• Believe that great products emerge from a deep understanding of both market needs and business realities.
• Are curious about the future of work employee experience AI and digital workplace transformation.
• Want to help organizations create more engaging aligned and productive workplaces.

About Diggspace

Diggspace is a SaaS platform that helps organizations create engaging digital workplaces that increases Microsoft 365 adoption improving communication collaboration and knowledge sharing.

By combining content business context employee experience and AI-powered capabilities Diggspace helps organizations create stronger alignment higher engagement and better execution at scale.

About Create IT

Create IT is a technology company with more than 20 years of experience delivering innovative digital solutions and software products.

We are people-focused collaborative flexible and driven by innovation. We invest in learning certifications knowledge sharing and professional development because we believe great companies are built by people who continuously grow.

We value curiosity ownership teamwork and the willingness to continuously improve both ourselves and the products we build.

What we offer

• The opportunity to lead and shape a growing SaaS product with real market traction.
• Significant autonomy and ownership over product and business decisions.
• Direct exposure to experienced business and technology leaders.
• The opportunity to influence product strategy commercial growth and market positioning.
• A collaborative informal and low-ego working environment.
• Flexible working arrangements.
• Continuous learning and professional development opportunities.
• Access to Microsoft-focused expertise customers partners and innovation initiatives.
• The opportunity to help define the future of employee engagement and digital workplace transformation.

Interested

If this sounds like the kind of challenge you are looking for we would love to hear from you.

Send us your application and tell us why you believe you could help shape the future of Diggspace.