German speaking Customer Support Representative

FlowDesk CX


Job Location:

Lisbon - Portugal

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Were looking for German speaking Customer Service Advisors to join our clients team in the beautiful Portugal!

What youll do:

  • Provide the highest level of support to our customers via phone and email on a range of issues;
  • Give accurate valid and complete information by using the right procedures;
  • Be the owner of the customer query and ensuring a timely resolution and response;
  • Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
  • Meet and exceed our customer service quality goals compliance regulations and productivity targets;
  • Create amazing customer experience that people value and we are proud of;
  • Be responsible to follow the direction of management and provide feedback

Whats the offer:

  • Health Coverage and Private Health Care.
  • Attractive Salary package with language and performance bonus.
  • Clear career growth opportunities.

What were looking for:

  • German C1 English B2
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.
  • Ability to walk customers through complex procedures from start to finish.
  • EU Citizenship or Portuguese Work Permit

Dont miss this incredible opportunity! Apply now!

Were looking for German speaking Customer Service Advisors to join our clients team in the beautiful Portugal! What youll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate valid and complete information by using the right procedures;Be t...