German-Speaking Customer Support Representative
Posted:
12 August 2026 (4 hours ago)
Application Deadline:
9 November 2026
Vacancies:
1 Vacancy
Job Summary
An on-site Customer Support role with the employer in Lisbon supporting the e-commerce support project project focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational MondaySunday shifts and relocation support available for candidates moving from abroad.
- Location: Lisbon Portugal
- Language: German English
- Work model: On-site
- Start: 20 Aug
Your Profile
- Native/Fluent German and good English (B2)
- Comfortable handling inbound and outbound calls
- Ability to investigate and resolve customer/order-related issues
- Comfortable working in fast-paced BPO environment with rotational shifts
- Computer literate with ability to learn systems quickly
What Is Offered
- Complexity bonus of 100
- Health insurance
- 7.63 per day net meal allowance
Relocation
- Relocation coming from abroad: room in shared apartment for max 12 months - rent of 280 utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards flight ticket reimbursement will no longer be provided.