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German-Speaking Customer Support – Lisbon, Portugal

CloserHire


Job Location:

Lisbon - Portugal

Monthly Salary: € 1100 - 1100
Posted: 13 October 2026 (11 days ago)
Application Deadline: 10 January 2027
Vacancies: 1 Vacancy

Job Summary

German-speaking role in Lisbon Portugal. 1100 per month 14 salaries (gross). Relocation support included.

At a glance
  • Location: Lisbon Portugal
  • Work model: On-site
  • Languages: German
  • Salary: 1100 per month 14 salaries (gross)
  • Start: 19 Nov
  • Relocation: supported details below
Perks worth knowing about
  • 14 Salaries a Year
  • Flights Covered
  • Private Health Cover
  • Meal Allowance
About the role

The Advertising Product Support Specialist provides B2B support to advertisers handling product troubleshooting and customer queries across email and chat. The role combines customer service with digital advertising knowledge requiring hands-on paid campaign management and collaboration with Product Operations and Engineering teams.

What youll do
  • The Advertising Product Support Specialist provides B2B support to advertisers handling product troubleshooting and customer queries across email and chat. The role combines customer service with digital advertising knowledge requiring hands-on paid campaign management and collaboration with Product Operations and Engineering short: B2B Product Support Advertising Troubleshooting Paid Campaign Management AdTech Will start with a 12 hour hoop: Monday to Sunday - 07:00 to 19:00 2 shifts: 07:00 16h00 / 10:00 19:00 At a later date TBC by the client: 24/7 - Monday to Sunday (rotative shifts) Days Off - 2 Rotative days The client prefers candidates who have never worked for them before so please do not submit any candidates who have previously worked for our client regardless of LOB BPO or country
What were looking for
  • Native/fluent German speakers with fluent English (minimum B2)
  • Experience in paid campaign management and a background in digital marketing are mandatory
  • Candidates should have previous experience in a contact centre or customer support environment ideally within Ad Tech or digital advertising
  • Strong customer service skills familiarity with social media platforms and the ability to work well independently and in a team are important
Salary

1100 per month 14 salaries (gross)

Portuguese contracts pay 14 salaries a year your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly 12 which is worth working out before you compare it to an offer at home.

Benefits
  • Complexity bonus of 60 Health insurance
  • 7.63 per day net meal allowance
Relocation support
  • Relocation coming from abroad: room in shared apartment for max 12 months - rent of 280 utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation
Why Portugal

Portugal is the most popular relocation destination we place into and it earns that. Over 300 days of sun a year some of the lowest living costs in Western Europe and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works
  • Apply with your CV we read every application
  • A short introductory call with CloserHire around 30 minutes
  • Interview with the company
  • Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.