German-Speaking Customer Support Advisor

Do you speak German and enjoy helping people find the right solution
Are you looking for an international opportunity in Lisbon with a supportive team excellent training great benefits and real career opportunities

We are looking for aGerman Speaking Customer Support Agentto join the team of aprestigious company in the automotive sector.

In this role you will be the first point of contact for customers helping them with their questions understanding their needs and providing effective solutions whenever issues arise. Your communication skills empathy and solution-oriented mindset will play an important role in delivering an excellent customer experience.

• Assist customers in German through the available customer support channels.
• Respond to customer questions and provide clear and accurate information.
• Understand customer needs and identify the best solution for each situation.
• Support customers in resolving issues related to products and services.
• Ensure a professional friendly and positive customer experience.
• Follow established procedures while maintaining a customer-focused approach.
• Work closely with your colleagues to ensure a consistently high level of service.

We believe that great customer experiences start with great people. Thats why we offer:

• Above-average salary package
• Language allowance
• Productivity bonus
• Health insurance from day one
• Comprehensiveinitial training and ongoing support
• Afriendly international and supportive team
• Monday to Friday schedule 07:00 to 16:00
• No weekend shifts
• A structured environment where you can develop your skills
• Real opportunities for career progression
• The opportunity to build your career within theautomotive sector

• Native or fluentGerman(C1/C2 level).
• Good command ofEnglish.
• Excellent communication and interpersonal skills.
• A customer-focused and solution-oriented mindset.
• Empathy patience and a positive attitude.
• Ability to remain calm and professional when handling challenging situations.
• Good attention to detail and willingness to learn.
• Previous customer service experience is a plus butfull training will be provided.

Lisbon Portugal
Monday to Friday 07:0016:00

If you are looking for more than just a job a place where you can learn grow and build a career we would love to hear from you.

Join a team where your language skills talent and ambition can take you further.