German-Speaking Customer Support Advisor – – Lisbon, Portugal

1450 x 14 plus 14 Salaries a Year 150 Language Bonus 100 Monthly Bonus. German-Speaking Customer Support Advisor in Lisbon Portugal.

1450 x 14

Portuguese contracts pay 14 salaries a year your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly 12 which is worth doing the maths on before you compare it to an offer at home.

• 14 Salaries a Year
• 150 Language Bonus
• 100 Monthly Bonus

You also get office-based position in Lisbon Portugal with a hybrid working model available after the first three months full-time permanent employment Monday to Friday schedule between 07:00 and 16:00 comprehensive onboarding and training stable long-term project with excellent career development opportunities international and multicultural working environment continuous learning and professional growth and modern office facilities and supportive team culture.

CloserHire is partnering with a leading global customer experience company to recruit German-speaking Customer Support Advisors for a premium consumer products project based in Lisbon Portugal. This is an excellent opportunity to join an international customer service team supporting customers across multiple communication channels. Youll assist with product inquiries order management and post-sales support while delivering an outstanding customer experience in a dynamic and multicultural environment.

Day to day that means provide customer support via phone email and chat assist customers with product-related questions and order inquiries handle post-sales requests and ensure timely issue resolution deliver accurate information while maintaining a high level of customer satisfaction build positive customer relationships through professional and empathetic communication accurately document customer interactions and follow internal procedures and collaborate with international teams to provide seamless customer support.

• Adaptable and comfortable working in an international and fast-paced environment
• Strong problem-solving skills and attention to detail
• Good computer literacy and ability to work across multiple systems
• Strong customer-oriented mindset with a passion for delivering exceptional service
• Excellent communication and interpersonal skills
• Previous customer service experience is an advantage but not required
• Good command of English

Low living costs 300-plus days of sun and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The companys own interview stage
• Offer and contract we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.