GenAI Engineer

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces(TM) ranking by Great Place to Work(R) in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201-500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

GenAI Engineer

ABOUT THE ROLE

The Senior Associate Software Engineer is a hands-on software engineering contributor within the Applied AI - AI Productivity and Custom GPT Solutions Practice. The role designs develops tests deploys and supports secure scalable intuitive and reusable GenAI solutions including LLM-powered assistants agents Custom GPTs retrieval-augmented generation (RAG) applications and associated AI capabilities on approved enterprise platforms.

RESPONSIBILITIES

GenAI Solution Delivery

• Design develop test and deploy LLM-powered assistants agents Custom GPTs RAG solutions APIs and AI-enabled applications on ChatGPT Enterprise and other approved platforms.

• Implement prompt and context strategies structured outputs embeddings vector or hybrid retrieval tool calling workflow orchestration and human-in-the-loop controls.

• Build scalable RAG pipelines that ground responses in trusted enterprise data.

• Contribute to the GenAI capability roadmap through implementation of MCP-based Apps ChatGPT Skills plugins Workspace Agents and reusable integration patterns.

• Develop integration layers and event-driven workflows using APIs RPA n8n and approved orchestration tools to connect systems and trigger agent workflows.

• Develop reusable Python services libraries templates and evaluation utilities and contribute TypeScript React or components when required by the solution.

Quality Security and Operations

• Implement automated unit integration evaluation and end-to-end tests along with tracing and monitoring for retrieval quality response consistency and reliability.

• Implement safeguards for prompt injection data leakage unauthorized retrieval insecure tool execution secrets exposure excessive agency and inappropriate model outputs.

• Apply secure integration and identity patterns using API gateways OAuth service identities delegated authorization role-based access control secrets management least privilege and user-level auditability.

• Build and maintain CI/CD pipelines and approved cloud deployment configurations using AWS services containers serverless compute or managed platform capabilities.

• Troubleshoot defects across application model retrieval data integration and infrastructure layers; support incident investigation remediation rollback patching and performance tuning.

• Create and maintain technical designs test evidence runbooks deployment instructions and handover materials that support sustainable operations.

Collaboration and Enablement

• Partner with functional teams product owners architects business SMEs data engineers platform teams DevOps cybersecurity privacy and responsible AI stakeholders to translate requirements into reliable solutions.

• Participate in agile planning backlog refinement estimation demonstrations retrospectives release activities and technical design reviews.

• Review code and technical designs apply software engineering standards and use AI-assisted development tools such as OpenAI Codex or GitHub Copilot with appropriate review security and quality controls.

• Support office hours technical enablement sessions junior engineers and knowledge-sharing through reusable examples engineering patterns and lessons learned.

• Communicate delivery status technical risks dependencies defects and recommendations clearly to technical and non-technical stakeholders.

REQUIRED SKILLS AND QUALIFICATIONS

Basic Qualifications

• Masters degree with 4 or more years of relevant experience in Computer Science Information Technology Engineering Data Science or a related field; or

• Bachelors degree with 6 or more years of relevant experience in Computer Science Information Technology Engineering Data Science or a related field.

Must-Have Skills

• 4 or more years of professional experience in software development application engineering systems integration or system design.

• 2 or more years of hands-on experience building deploying or supporting production GenAI applications assistants agents Custom GPTs RAG solutions or comparable AI-enabled software.

• Strong hands-on proficiency in Python and experience developing testing debugging and maintaining production applications APIs data services or integration components.

• Hands-on experience with prompt and context design embeddings vector databases or search retrieval pipelines structured outputs tool integration agent orchestration evaluation guardrails and observability.

• Experience designing and building cloud-native solutions preferably on AWS using services such as Amazon Bedrock AWS Lambda Amazon EKS or ECS API Gateway IAM networking monitoring and event-driven integration.

• Experience designing secure RESTful or GraphQL integrations using API gateways OAuth service identities enterprise authentication role-based access secrets management and least-privilege principles.

• Experience with automated testing source control code review Git-based workflows CI/CD and responsible use of AI-assisted software development tools.

• Experience building modern web applications using TypeScript React component-driven architecture state management design systems and API integration.

• Working knowledge of SQL files databases and governed data-access patterns with strong troubleshooting and analytical skills across application model data integration and infrastructure layers.

Professional Skills

• Strong verbal and written communication skills and the ability to produce clear technical documentation.

• Ability to collaborate effectively with global distributed cross-functional teams using agile or scaled agile ways of working.

• High degree of initiative adaptability ownership and self-motivation while delivering high-quality outcomes with appropriate guidance.

• Ability to manage multiple priorities assess gaps and fit communicate technical risks and tradeoffs and support shared team outcomes.

Preferred Qualifications

• Experience with OpenAI APIs and SDKs MCP servers and Apps ChatGPT Skills plugins Workspace Agents LangChain LangGraph n8n or comparable agent technologies.

• Experience with Amazon Bedrock and related agent capabilities AWS Lambda Amazon EKS or ECS Amazon EC2 API Gateway IAM VPC networking or event-driven services.

• Experience with Databricks Unity Catalog Vector Search SQL Warehouses semantic layers or governed natural-language-to-SQL solutions.

• Experience with Power Automate UiPath Tableau Jira Smartsheet or comparable automation and delivery tools.

• Experience with model and application evaluation red teaming responsible AI AI security GxP computer-system validation regulated technology environments or relevant technical certifications.

APPLY NOW

Objects in your future are closer than they appear. Join us.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range