French Speaking Customer Support Specialist

Are you a French speaker ready to launch your career in one of Europes most beautiful coastal capitals We are seeking enthusiastic and customer-oriented individuals to join our team on-site in Lisbon! This is your chance to work with leading global brands while enjoying the sunny vibrant lifestyle of the Portuguese capital.

• Customer Care: Act as the first point of contact for French-speaking customers assisting them via phone email and live chat.
• Problem Resolution: Answer inquiries regarding product features order tracking billing issues and account management with a helpful attitude.
• Platform Guidance: Guide users step-by-step through digital platforms or basic troubleshooting steps to ensure a seamless experience.
• Data Documentation: Accurately log customer interactions and case details in our internal CRM database.

• Location: Lisbon Portugal.
• Work Model: Full-time 100% on-site role based in a modern multicultural and high-energy office hub.

• Salary: Gross monthly (aligned with our French speaker bracket).
• Hours: 40 hours per week.
• Relocation Support: * Flight Reimbursement for your move to Lisbon.
  • Company Accommodation provided in a shared apartment (all utilities and bills covered).
• Training: Comprehensive paid onboarding and product training to ensure your success.
• Culture: A diverse work environment with ongoing team-building events language courses and clear internal paths for professional growth.

• Native or Near-Native French: Excellent verbal and written communication skills with a professional and friendly tone.
• English Proficiency: B2 level or higher to navigate internal training materials and systems.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
• Soft Skills: Empathetic patient organized and a strong natural problem-solver.
• Tech-Comfortable: Ability to multi-task smoothly across multiple applications and browser tabs.

Lisbon seamlessly blends a thriving international corporate hub with a deeply relaxed coastal lifestyle. Spend your free time surfing exploring historic neighborhoods or enjoying world-class food in Europes sunniest capital city.

Ready to say Oui to Lisbon Apply today with your English CV!