French-Speaking Customer Support – E-Commerce

Your French Skills Can Open New Doors!

Are you fluent in French and ready to grow your career in customer service Join an international e-commerce project representing a leading European retailer and help customers enjoy a smooth shopping experience across clothing accessories homeware baby products and toys.

If youre passionate about helping people solving problems and delivering excellent service this is your opportunity to develop your skills in a dynamic international environment!

• Assist customers with order status tracking deliveries and shipping inquiries.
• Handle order modifications cancellations returns and exchanges.
• Resolve customer complaints professionally and efficiently.
• Provide accurate information about product availability and inventory.
• Coordinate with internal teams and logistics partners to resolve issues and ensure customer satisfaction.

• Fluency in French.
• Excellent communication and problem-solving skills.
• A customer-focused mindset empathy and team spirit.
• Previous customer service experience is an advantage.

• Competitive compensation package.
• Performance bonus.
• Meal allowance for each working day.
• Opportunity to gain valuable experience in an international e-commerce environment.

• Location: Braga Portugal.
• Work Model: On-site.
• Employment Type: Full-time.
• Schedule: Monday to Saturday with Sunday and one rotational day off.

Put your French language skills to work and become part of an international e-commerce team committed to excellent customer service.