French-Speaking Customer Support Advisor – Lisbon, Portugal

Move to Lisbon and get paid properly for your French. 1050.00 with room.

Day to day you will be handling customer inquiries via phone and email regarding navigation systems such as R-Link TomTom Live Carminat and Medianav. Providing technical support and responding to service requests and complaints with accuracy and empathy. Logging customer issues in Salesforce to ensure efficient internal communication particularly for fault diagnostics. Participating in a comprehensive 15-day training program (remote to start) covering company tools products and communication techniques. Maintaining high levels of service quality and adhering to internal performance standards. Initially working from home with a transition to the companys and lisbon office when required.

1050.00 with room

Note how the two figures work: the lower one already has your accommodation deducted because the company provides the room. You are not comparing a lower salary you are comparing a salary with rent already paid.

The package covers full-time contract with long-term career development opportunities. 15 working days of paid training covering all essential tools and processes. Health insurance from the first day of your contract. Meal allowance via a prepaid card usable in restaurants cafés and supermarkets. Relocation support available including benefit-in-kind housing options for selected candidates. Access to modern office facilities including lounges cafeterias and team collaboration spaces in central Lisbon.

• MondayFriday schedule (07:0018:00). Previous customer service experience is a plus but not mandatory
• English. Excellent communication and problem-solving skills. Comfortable with customer interaction via phone and email. Basic technical aptitude and ability to learn new software systems (e.g. Salesforce). A collaborative mindset and willingness to work in a structured performance-driven environment. Flexibility to work 40 hours per week on a rotating
• Fluency in French (spoken and written) and basic

To help you make the move: permanent accomodation provided - check project files in drive and notes: English B1 only candidates need to first pass duplicate check and then pass the following tests: (french).

Low living costs 300-plus days of sun and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The companys own interview stage
• Offer and contract we stay involved through paperwork and arrival

Expect roughly five weeks between applying and your first day in country.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.