French Speaking Customer Support Advisor

Are you fluent in French and interested in building an international career in customer operations We are partnering with a leading global customer experience provider to recruit French-speaking Customer Support Advisors for a premium consumer products project based in this role you will assist customers across multiple channels managing product inquiries order updates and post-sales support while maintaining high service standards.

Whether you are an entry-level candidate or an experienced customer service representative looking for a fresh start abroad this role offers a structured career path stable daytime hours and a vibrant work environment in Portugal.

• Language Skills: Native or near-native fluency in French with a solid working knowledge of English for internal communications and systems.
• Background: Previous customer service experience is a plus but motivated entry-level candidates with strong interpersonal skills are welcome to apply.
• Technical & Core Skills: Comfortable navigating multiple digital tools and software with strong problem-solving capabilities detail orientation and clear written and verbal communication.
• Work Style: Adaptable customer-focused and comfortable working within an international team-oriented setup.

• Deliver customer support across phone email and live chat channels.
• Assist customers with product inquiries order processing and post-sales requests.
• Troubleshoot customer issues efficiently to ensure quick accurate resolutions.
• Maintain clear documentation of all customer interactions in accordance with internal guidelines.
• Collaborate with internal teams to ensure service quality and meet individual performance targets.

• Contract & Location: Full-time permanent employment contract based in Lisbon Portugal.
• Consistent Schedule: Fixed Monday to Friday work pattern between 08:00 and 17:00 with weekends off.
• Relocation support: Flight ticket reimbursed and the option for company housing
• Training & Development: Comprehensive paid onboarding program with ongoing skill development and clear internal growth opportunities.
• Work Environment: Modern office setup with a supportive multicultural team culture.
• Long-Term Stability: Secure placement on a stable long-term project backed by a global employer.

If you are ready to relocate to Lisbon and kickstart your customer operations career with a global brand submit your English CV to get started.