French-Speaking Customer Service – Braga, Portugal
Job Summary
Still in France This role is in Braga Portugal and the move is paid for. 930 per month (gross).
To be clear before you read on: the job is in Braga Portugal not in France. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.
- Please note that candidates must already be residing in Portugal as relocation is not offered for this remote position
930 per month (gross)
- Private Health Cover
The Customer Service Advisor handles customer enquiries for a leading European e-commerce distributor supporting customers with orders deliveries returns exchanges and product availability. The role focuses on providing accurate information resolving complaints and coordinating with internal teams and logistics partners to ensure efficient short: Customer Support Order & Delivery Management Problem Solving E-commerce Monday to Saturday - 08:00 to 17:99 Days Off - Sunday and one rotational day
Day to day that means the Customer Service Advisor handles customer enquiries for a leading European e-commerce distributor supporting customers with orders deliveries returns exchanges and product availability. The role focuses on providing accurate information resolving complaints and coordinating with internal teams and logistics partners to ensure efficient short: Customer Support Order & Delivery Management Problem Solving E-commerce Monday to Saturday - 08:00 to 17:99 Days Off - Sunday and one rotational day.
- Confident telephone and email communication
- Strong customer service and communication skills
- Fluent in English (minimum B2) to work with internal teams and systems
- Native or fluent in French (C2) with strong written and verbal skills
You also get up to 95 per month productivity bonus food allowance (763 per working day) and health insurance since day 1 upon monthly payment (but the candidates need to already have NIF and NISS if not they first need to take care of it as this data is mandatory to enroll them in health insurance). Free after 6 months of contract.
Low living costs 300-plus days of sun and big international communities in Lisbon and Porto.
- Apply with your CV we reply either way
- A 30-minute call with us in your own language to talk the move through honestly
- Interview with the company
- Offer then we handle paperwork flights and your first weeks in Portugal
From applying to your first day on the ground is usually about five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.