French-Speaking Account Manager

Our client operates in the field of e-commerce and sport IT.

Responsibilities

• Make and receive calls from various clients and respond to their requests

• Respond to client requests in the back office

• Demonstrate sales aptitude depending on the specific projects

• Effectively handle objections and complaints

• Utilize various computer applications efficiently

Requirements

• Proficiency in French (spoken and written) at a C1/C2 level

• Good theoretical and practical knowledge of IT

• Strong interpersonal skills

• Proactive approach and ability to make suggestions

• Must reside in or around Porto Portugal

• While experience in customer relations is considered an asset

Location: Porto Portugal
Mode de travail : Sur site avec possibilité de télétravail après 3 à 4 mois sous réserve de maintenir des performances conformes aux objectifs fixés.
Schedule: Monday - Saturday 7:00-19:00 40 hours a week rotational shifts
Remuneration: 953 up to 1120 gross per month depending on experience paid in 14 instalments
Perks:

• Private health insurance from day one & meal allowance of 126 per month

• Guaranteed productivity bonus of 100 per month for the first six months

• Attendance bonus of 25 per month

• Employment contract from day one

• Paid training

• Genuine career development opportunities

• Discounts and partnerships with major brands and institutions across banking healthcare sports fashion and other sectors

Annual leave: 22 days