French Customer Support Specialist
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Job Summary
Location: Remote (within 50 km of the Braga office)
Start Date: 16 July 2026
Contract: 6 months renewable
Language: French
Work Authorization: Legal right to work in Portugal required
We are hiring a French-speaking Customer Service Representative for a healthcare software project.
In this role you will support healthcare professionals by phone and email helping them use the software effectively and ensuring a smooth customer experience.
Support healthcare professionals by phone with software-related questions
Handle incoming requests and make proactive outbound calls when needed
Train users by phone on how to use the services
Process email requests quickly and efficiently
Advise clients and answer questions about the product
Work closely with sales marketing and product teams to ensure customer satisfaction
Fluency in French
Strong communication and customer service skills
Comfortable providing support by phone and email
Ability to explain software/product information clearly
Customer-oriented and solution-focused mindset
Must live within 50 km of the Braga office
Must have the legal right to work in Portugal
Monday to Friday
Rotational shifts between 07:00 and 17:30
Days off: Saturday and Sunday
Base Salary: 930 gross/month 14 months
Complexity Bonus: 25/month 11 months
Performance Bonus: up to 140/month 12 months
Meal Allowance: 7.63 net per working day
Remote position but candidates must live within 50 km of the Braga office
No relocation package provided
6-month renewable contract
How to Apply:
If this opportunity fits your profile apply here or send your CV to
