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French Customer Service Representative

Intersoft Team SRL

Job Location:

Braga - Portugal

Monthly Salary: Not provided by the employer

Experience Required: 0-1years

Posted: 10 September 2026 (5 hours ago)

Application Deadline: 8 December 2026

Vacancies: 1 Vacancy

Job Summary

Position: French Customer Service Representative
Location: Braga Portugal
Work model: On-site
Employment type: Fixed term (6 months) with possibility of extension / permanent contract

About the role.

A fast-growing e-Health platform dedicated to simplifying and improving the daily work of healthcare professionals. The company delivers digital solutions that enhance patient care streamline workflows and support healthcare providers through intuitive technology and high-quality service.

Advise healthcare professionals by phone on the use of the software handling both incoming requests and proactive outbound calls
Train users remotely on the companys services and platform features
Ensure fast and efficient handling of customer requests received by email
Answer client questions and provide clear guidance on product usage
Work closely with sales marketing and product teams to ensure full customer satisfaction.

Requirements

Native / fluent in French (C2) both verbal and written. Fluent in English (minimum B2 level
Excellent communication skills with a strong customer-focused mindset
Previous experience in a contact center or customer service environment preferred
Product or technical support experience considered an advantage
Interest in or basic knowledge of electric vehicle charging and sustainable energy solutions
Strong troubleshooting skills with the ability to analyze complex issues
Adaptability and flexibility in a fast-paced dynamic environment.