Fintech Customer Service Advisor Lisbon
Job Summary
Join a Fintech account in Lisbon Portugal as a French-speaking Customer Support Specialist.
Youll support customers of a modern financial services product.
Work model: Remote.
Multiple start dates available across 14/Sep/26 17/Aug/26.
Relocation support is available for candidates moving from abroad.
Remote on site 1 day per quarter.
In this role youll answer customer questions by phone email and chat keep accurate records of each interaction and escalate more complex cases to the right team when needed.
Were looking for candidates who communicate confidently in French and are comfortable working in English day to day.
Prior customer service experience is a plus but not essential as full training is provided.
You can expect thorough initial training continuous coaching from your team lead and a clear path for career progression over time.
If this sounds like a good fit wed love to hear from you.
Full training and career development support provided.