Finnish Speaking Travel Advisor
Job Summary
Are you a Finnish speaker with a passion for wanderlust hospitality and helping others explore the world We are seeking enthusiastic and customer-oriented individuals to join our international team on-site in Lisbon! In this role you will be the voice of a premium global travel brand helping travelers design book and smoothly navigate their dream journeys.
- Booking & Planning: Assist Finnish-speaking travelers with flight reservations hotel bookings car rentals and tailored vacation packages.
- Itinerary Management: Support clients with booking modifications cancellations flight re-scheduling and special travel requests.
- Problem Resolution: Act quickly and empathetically to resolve real-time travel disruptions luggage issues or booking discrepancies via phone email and live chat.
- Customer Care: Deliver a warm high-quality service experience that inspires trust and customer loyalty.
- Location: Lisbon Portugal.
- Work Model: Full-time 100% on-site role based in a vibrant modern and multicultural office hub.
- Salary: Highly competitive base salary aligned with the premium Finnish speaker bracket in Portugal.
- Hours: 40 hours per week (rotational shifts aligned with global travel demands).
- Relocation Support: * Flight Reimbursement for your flight to Lisbon.
- Company Accommodation provided in a shared apartment (all utility bills and expenses covered).
- Training: Comprehensive paid training covering advanced booking systems (GDS tools) destination geography and premium customer support techniques.
- Perks: Employee travel discounts career progression opportunities and a diverse social workplace.
- Native or Near-Native Finnish: Exceptional verbal and written communication skills with an elegant service-oriented tone.
- English Proficiency: B2 level or higher to easily navigate international software and team systems.
- Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
- Skills: Excellent multitasking capabilities strong geographical knowledge and a calm resourceful attitude when dealing with time-sensitive changes.
- Tech-Comfortable: Ability to manage multiple screen layouts reservation tools and CRM databases simultaneously.
Lisbon seamlessly blends a thriving international corporate landscape with a deeply relaxed coastal lifestyle. Spend your free time surfing exploring historic architecture or tasting incredible food in Europes sunniest capital city.
Ready to launch your career in global tourism Apply today with your English CV!