Enter a job title or keyword

EUS IAM Service Delivery Operations

Euronext

Job Location:

Porto - Portugal

Monthly Salary: Not provided by the employer

Posted: 4 June 2026 (30+ days ago)

Application Deadline: 1 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Key Responsibilities

IAM Service Delivery Operations

Operate and manage day-to-day IAM service delivery (tickets requests access reviews).
Ensure timely execution of services by tracking SLAs deadlines and operational queues.
Act as the central coordination point across IAM IT Security and business teams.
Proactively identify and escalate service risks delays or capacity issues.

Service Performance & Control

Monitor service performance against SLAs/ISLAs and drive resolution of breaches.
Ensure consistent high-quality service delivery with proper tracking and reporting (dashboards metrics).
Enforce operational controls audit evidence and documentation standards.
Take ownership of service execution and ensure end-to-end delivery.

Access Review & Governance Operations

Plan track and drive completion of access review campaigns.
Engage stakeholders (Application Owners managers IT) to ensure timely closure.
Ensure audit readiness

Required Experience

3 years in IAM/IT with strong understanding of access governance and risk.
Experience with IAM/PAM tools (e.g. SailPoint Okta CyberArk Entra ID AD).
Familiar with ITIL ticketing tools (e.g. Jira) SLAs and reporting.
Hands-on experience with provisioning recertification and audit controls.

Key Skills & Profile

Strong IAM expertise analytical mindset and problem-solving skills.
Excellent stakeholder management and follow-up.
Proactive detail-oriented and delivery-focused.
Comfortable working in regulated environments and challenging when needed.
Clear communicator with technical and business stakeholders.

Euronext Values

Unity

We respect and value the people we work with

We are unified through a common purpose

We embrace diversity and strive for inclusion

Integrity

We value transparency communicate honestly and share information openly

We act with integrity in everything we do

We dont hide our mistakes and we learn from them

Agility

We act with a sense of urgency and decisiveness

We are adaptable responsive and embrace change

We take smart risks

Energy

We are positively driven to make a difference and challenge the status quo

We focus on and encourage personal leadership

We motivate each other with our ambition

Accountability

We deliver maximum value to our customers and stakeholders

We take ownership and are accountable for the outcome

We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race gender age citizenship religion sexual orientation gender identity or expression disability or any other legally protected factor. We value the unique talents of all our people who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks projects.

Apply Now