English Technical Customer Support – Ads

Are you passionate about cutting-edge technology and helping businesses succeed Join our team in Lisbon as a TechnicalCustomer Expert Ads Support supporting one of the worlds leading American artificial intelligence companies!

In this role you will be the primary point of contact for English-speaking clients providing high-quality assistance for digital ad platforms and delivering exceptional service in a dynamic tech-forward environment.

• Role: Technical Customer Support Ads Support (English Market)
• Location: Lisbon Portugal (Modern campus with easy access via Oriente Station)
• Schedule: Full-time (40 hours/week 24/7 rotating shifts with schedules assigned 10 days in advance)
• Contract Type: Open-ended/Uncertain Term Contract (Foreseeable duration of 12 months with eligibility for a permanent contract after 2 years)

• Total Estimated Monthly Gross: 1248.33 / month (based on a standard 22-working-day month)
  • Base Salary: 938.00
  • Pro-rated Holiday Allowance: 78.17 / month
  • Pro-rated Christmas Allowance: 78.17 / month
  • Meal Allowance: 154.00 / month tax-free (7.00/day on a prepaid meal card)
• Performance Bonus: Up to 200.00 / month based on productivity and KPIs

• Paid Onboarding: 15 working days (8 hours/day) compensated at 18.56 / day (fully exempt from social security taxes)
• Comprehensive Healthcare: Private Health & Dental Insurance active upon contract signature
• Paid Time Off: 22 days of annual paid holiday Portuguese public holiday compensation
• Prime Workplace: Modern campus equipped with full amenities and seamless transport links

If youre ready to combine your customer support skills with world-class AI tech in one of Europes most vibrant cities we want to hear from you.