English Customer Support Specialist – AI Advertising

Location: Lisbon Portugal (TP Tejo Campus)

Work Type: Full-time (40h/week rotating shifts with schedules released 10 days in advance)

Why Youll Love Working Here

Step into the future of tech with a world-leading AI research company right from vibrant Lisbon. Work from our state-of-the-art riverside campus with excellent transit links high-tech facilities and strong contract stability from day one.

Earnings & Benefits

• Total Monthly Gross: 1248.33 base package (includes base salary plus guaranteed holiday and Christmas bonus integration)
• Tax-Free Meal Allowance: 154.00/month (7/day loaded on a prepaid card)
• Performance Bonus: Earn up to 200.00 extra per month
• Health & Dental: Private coverage provided upon signing
• Paid Training: Dedicated 15-day paid onboarding program
• Career Growth: 12-month initial contract with a clear path to a permanent contract after 2 years
• Time Off: 22 days paid annual leave public holidays

What Youll Do

• Support businesses and creators using cutting-edge AI ad tools via chat email and phone
• Troubleshoot ad delivery billing account management and campaign setups
• Guide users on advertising policies and platform guidelines with quick clear solutions

What We Look For

• Strong communication skills and a customer-first mindset
• Basic technical troubleshooting ability and comfort navigating software platforms
• Readiness to work flexible rotating shifts in an fast-paced operational environment

Ready to launch your career in Lisbon Click Apply to join our team!