End User Services Workstations & Automation Trainee (IEFP)

Join us as a End User Services - Workstations & Automation Trainee!

Were hiring for End User Services - Workstations & Automation Trainee to implement monitor and operate Microsoft Windows 10/11 endpoints using Intune and other tools from Microsoft stack and provide support to 1st and 2nd line teams and the end user if required.

This internship offers you the opportunity to work alongside experienced professionals contribute to automation initiatives and develop your technical expertise while supporting our internal users.

Key Accountabilities

You will be primarily responsible for:

• Identifying analyzing and resolving system problems providing both short-term workarounds and long-term solutions.
• Writing scripts to automate systems administration tasks and improve operational efficiency.
• Installing patches fixing vulnerabilities and implementing upgrade rollouts.
• Responding to escalated service desk and team requests.
• Providing 3rd line application support to ensure a seamless user experience.

Knowledge Skills and Experience Required

• Bachelors or Masters Degree in IT related fields.
• Knowledge and experience of Microsoft Intune Windows 10/11 and Microsoft Office productivity applications.
• Familiarity with ticket management tools such as JIRA or similar.
• Good analytical and problem-solving skills with the ability to remain calm under pressure and prioritize effectively.
• Strong interpersonal and relationship skills with a collaborative approach to work.
• Fluency in English.
• Eligible for an IEFP Level VI Internship.

Apply by submitting your CV in English.

Join Euronext Shape capital markets for future generations.
Euronext is the leading European capital market covering the entire capital markets value chain from listing trading clearing settlement and custody to solutions for issuers and investors. We operate seven national stock exchanges handling 25% of European lit equity trading. Our products include equities FX ETFs bonds derivatives commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities addition Euronext runs MTS one of Europes leading electronic fixed income trading markets and Nord Pool the European power market. The company has a diverse domestic and international client base.

Euronext Values

Unity

We respect and value the people we work with

We are unified through a common purpose

We embrace diversity and strive for inclusion

Integrity

We value transparency communicate honestly and share information openly

We act with integrity in everything we do

We dont hide our mistakes and we learn from them

Agility

We act with a sense of urgency and decisiveness

We are adaptable responsive and embrace change

We take smart risks

Energy

We are positively driven to make a difference and challenge the status quo

We focus on and encourage personal leadership

We motivate each other with our ambition

Accountability

We deliver maximum value to our customers and stakeholders

We take ownership and are accountable for the outcome

We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race gender age citizenship religion sexual orientation gender identity or expression disability or any other legally protected factor. We value the unique talents of all our people who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks projects.