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Dutch-Speaking Customer Support Representative
Job Location:
Monthly Salary:
Posted:
12 August 2026 (4 hours ago)
Posted:
Application Deadline:
9 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
An on-site Customer Support role with the employer in Lisbon supporting the e-commerce support project project focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational MondaySunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before so please do not submit any candidates who have previously worked for a global social media platform regardless of LOB BPO or country.
- Location: Lisbon Portugal
- Language: Dutch English
- Work model: On-site
- Start: 20 Aug / 3 Sept
Your Profile
- Native/Fluent Dutch and good English (B2)
- Comfortable handling inbound and outbound calls
- Ability to investigate and resolve customer/order-related issues
- Comfortable working in fast-paced BPO environment with rotational shifts
- Computer literate with ability to learn systems quickly
What Is Offered
- Complexity bonus of 100
- Health insurance
- 7.63 per day net meal allowance
- We are offering a 2000 Welcome Bonus. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment
Relocation
- Relocation coming from abroad: room in shared apartment for max 12 months - rent of 280 utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards flight ticket reimbursement will no longer be provided.
