Dutch Speaking Customer Success Agent

Do you speak Dutch and enjoy helping people find the right solution
Are you looking for an international opportunity in Lisbon with a supportive team excellent training and real career opportunities
We are looking for a Dutch Speaking Customer Support Agent to join the team of a prestigious company in the automotive sector.
In this role you will be the first point of contact for customers helping them with their questions guiding them through different situations and providing effective solutions whenever issues arise. Your ability to communicate clearly listen actively and find solutions will make a real difference to the customer experience.

Your role
Assist customers in Dutch via the available customer support channels.
Respond to customer questions and provide clear accurate information.
Understand customer needs and identify the best solution for each situation.
Support customers in resolving issues related to products and services.
Ensure a professional friendly and positive customer experience.
Follow established procedures while maintaining a customer-focused approach.
Work closely with your team to ensure high-quality service.

What we offer
We believe that great customer experiences start with great people. Thats why we offer:
Above-average salary package
Language allowance
Productivity bonus
Health insurance from day one
Comprehensive training and continuous support
A friendly international and supportive team
A structured environment where you can develop your skills
Real opportunities for career progression
A chance to build your career with a prestigious automotive brand

What were looking for
Native or fluent Dutch (C1/C2 level).
Excellent communication and interpersonal skills.
A customer-focused and solution-oriented mindset.
Empathy patience and a positive attitude.
Ability to stay calm and professional when dealing with challenging situations.
Good attention to detail and willingness to learn.
Previous customer service experience is a plus but full training will be provided.

Location
Lisbon Portugal
Ready to take the next step
If you are looking for more than just a job a place where you can learn grow and build a career we would love to hear from you.
Join a team where your language skills talent and ambition can take you further.