Dutch-Speaking Customer Service Representative – Online Advertising
Job Summary
CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Service Representatives for an international role in the online advertising and digital services industry. This on-site position in Lisbon focuses on supporting small and medium-sized businesses that use self-service digital advertising solutions to grow their online presence. You will work in a structured international environment supporting business clients across multiple communication channels while developing your experience in the digital advertising space.
Language required: Dutch
Highlights:
- Relocation support included
- Salary up to 1609 EUR with bonus
- Private health insurance
Responsibilities:
- Supporting small and medium-sized business clients via phone email and chat
- Assisting with account setup product usage and general troubleshooting
- Providing pre- and post-support for self-service digital advertising products
- Guiding clients on how to use tools effectively to improve their online campaigns
- Identifying recurring issues and trends affecting multiple clients
- Sharing customer feedback and product insights to support continuous service improvement
Qualifications:
- Fluent Dutch both spoken and written with good English skills for internal communication
- Comfortable working with digital tools and online platforms
- Customer-oriented mindset with clear and professional communication
- Ability to work independently and manage client issues effectively
- Previous customer service experience is an advantage ideally in a support or contact center environment
- Willingness to work rotational shifts including evenings and weekends
- High school diploma or equivalent