Digital Marketing & Campaign Support Specialist

Are you passionate about digital marketing social media and paid advertising campaigns We are looking for an ambitious Italian-speaking Digital Marketing & Campaign Support Specialist to join our fast-growing team in this role you will support advertisers and business clients utilizing major social media and advertising tech platforms helping them optimize their paid campaigns and achieve marketing success.

• Provide professional support to Italian-speaking clients and advertisers via email chat and phone regarding paid ad campaigns and platform usage.
• Assist clients in setting up managing and optimizing paid advertising campaigns on digital tech platforms.
• Troubleshoot ad delivery account settings payment inquiries and platform policy guidelines.
• Collaborate with business accounts to ensure high-value satisfaction campaign delivery and brand safety.
• Utilize advertising tools and internal CRM systems to track log and resolve campaign-related issues efficiently.

• Language Proficiency: Native or C2-level Italian and professional working fluency in English.
• Education: Degree in Marketing Digital Media Advertising Communication or a related field.
• Experience: Mandatory experience in Paid Campaign Management and Digital Marketing.
• Industry Knowledge: Familiarity with social media advertising tech platforms digital ad formats and paid campaign metrics.
• Skills: Excellent communication analytical problem-solving skills and a strong customer service mindset.

• Work Model: 100% On-site in Lisbon Portugal.
• Schedule: Rotational shifts with 2 days off per week.
• Relocation Support: Access to a company-provided accommodation option in a shared apartment in Lisbon (subject to terms).
• Benefits: Daily meal allowance and attendance bonus.