Danish Support Advisor for Automotive Sector Remote

We are seeking a Danish-speaking customer service professional who understands what exceptional customer experience means and can represent a world-leading premium automotive brand to the highest standard. The ideal candidate takes pride in delivering quality interactions rather than simply handling high volumes of contacts.

This is a fully remote position based in Portugal supporting Danish-speaking customers throughout the entire ownership journey from initial pre-sales inquiries to comprehensive aftersales support. You will act as the voice of a premium automotive brand where service standards are high and the work is both meaningful and rewarding. The schedule is Monday to Friday only with no weekend shifts and evenings free.

• Base salary
• Bonus on performance
• Fully remote role based in Portugal
• Monday to Friday schedule only
• Weekends always off

• Handle inbound customer contacts viaphone email and chat in Danish
• Support vehicle owners with questions related tofeatures connectivity technology and general usage
• Assist withwarranty inquiries service appointments and dealership referrals
• Manage customer complaints with ownership professionalism and a strong focus on resolution aligned with premium brand standards
• Guide customers across both thepurchase journey and aftersales experience ensuring a consistently high-quality service interaction

• Danish language proficiency atC1 or C2 level (mandatory)
• Current residence in Portugal (relocation is not provided for this position)
• Strong customer-first mindset with the ability to represent a premium automotive brand with confidence care and professionalism
• Availability to work rotating shifts Monday to Friday between07:00 and 19:00
• Previous experience in customer service is considered an advantage but is not required