Danish-Speaking Customer Support Advisor
Job Summary
Were looking for a Danish speaker who understands what great customer service looks like and can represent a world-leading automotive brand the way it deserves to be represented. Someone who takes pride in the quality of every interaction not just the volume.
This is a fully remote role based in Portugal supporting Danish-speaking customers across the full ownership journey from pre-purchase questions to aftersales support. Youll be the voice of a premium automotive brand which means the bar is high and the work is genuinely rewarding. Monday to Friday evenings free no weekend work.
Whats in it for you
- Competitive base salary x 14 months
- Complexity Bonus: 80/month x 11 months
- Fully remote position
- Monday to Friday
- Rotative shifts between 07:00 and 19:00
What youll do
- Handle inbound contacts from customers via phone email and chat in Danish
- Assist owners with questions about their vehicle features connectivity and technology
- Support customers with warranty queries service bookings and dealership referrals
- Manage complaints with ownership and professionalism ensuring resolution that reflects the brands standards
- Guide customers through the purchase and aftersales journey delivering a consistently premium experience
What we need from you
- Danish at C1 or C2 level
- Currently residing in Portugal relocation is not offered for this role
- A customer-first mindset and the ability to represent a premium brand with confidence and care
- Availability for rotative shifts Monday to Friday between 07:00 and 19:00
- Previous customer service experience is a plus
Some brands dont need an introduction and this is one of them.