Danish Customer Support Specialist – Household Appliances

Are you fluent in Danish and currently living in or around the beautiful city of Lisbon We are seeking Danish-Speaking Customer Support Specialists to join a premier project supporting a globally recognized leader in home and household appliances.

In this role you will act as a vital point of contact for Danish-speaking customers managing inquiries troubleshooting product features and delivering top-tier service. This is an excellent opportunity to develop your career locally with a stable highly recognized brand.

• Assist Danish-speaking customers with inquiries regarding appliance features warranties and technical troubleshooting.
• Provide accurate friendly and professional solutions via phone email or chat channels.
• Handle customer accounts track service requests and update internal databases with precision.
• Collaborate with internal teams to ensure a seamless and high-quality customer experience.

• Location: Must currently reside in or around Lisbon Portugal. (Please note: This position is open to local candidates only as no relocation support is provided).
• Languages: Native or proficient level of Danish (written and spoken) with a good working command of English.
• Skills: Strong communication abilities a customer-first mindset patience and comfort navigating basic computer and database systems.

• Location: Fully office-based (On-Site) at our modern operations hub in Lisbon.
• Schedule: Shifting schedules operating within the daytime window of 07:00 AM to 05:00 PM.

We offer a competitive and secure financial package structured according to local regulations:

• Competitive Base Salary: Fixed monthly base of 1400.00.
• Language Allowance: An additional specialized language bonus of 150.00 per month.
• Monthly Bonus Structure: A performance or productivity-based bonus of 100.00 per month.
• Comprehensive initial training program fully provided by the company to ensure your total familiarity with the appliance portfolio before your first interaction.