Customer Support & Sales Specialist – Relocation to Portugal

• Location: Lisbon Portugal (Remote/Work-from-Home option available within Portugal from Coimbra to the South)
• Start Date: July 2nd 2026
• Contract: 6-Month Fixed-Term Contract (CDD) with high potential for renewal
• Languages Required: Native/Fluent Italian & Working English (B2)

Whether youve just unpacked your bags in Portugals vibrant capital or youre looking for the perfect opportunity to kickstart your life abroad we have some exciting news: We are exceptionally offering a full relocation package for this project!

Join a globally recognized industry-leading technology brand as a Technical Sales & Customer Support Specialist. In this role you will be the bridge between cutting-edge technology and our Italian-speaking customers helping them solve technical queries and offering tailored solutions that make their day.

• Relocation Support: Exceptional relocation assistance to help you move to Portugal smoothly.
• Top Global Brand: Work with one of the most innovative and respected technology leaders in the world.
• Thriving Expat Culture: Join an energetic multicultural team in sunny Lisbonone of Europes top-rated destinations for quality of life.
• Comprehensive Health Insurance: Free healthcare coverage from day one (fully covered by the company after 6 months).

As a Technical Sales & Customer Support Specialist you will turn every customer interaction into a 5-star experience. Your daily activities will include:

• Engaging with Customers: Handling inbound requests via phone email and chat and registering cases in CRM systems.
• Customer Care: Keeping users updated on their order status resolutions deliveries refunds and warranties.
• Inbound Sales Support: Guide customers through their purchasing journey by matching their needs with great products and services.
• Problem Solving: Using your technical knowledge to troubleshoot product issues and turn frustrated users into loyal brand advocates.

We are looking for proactive empathetic people who love technology and connecting with others.

• Language Skills: Native or near-native Italian speaker with a solid upper-intermediate (B2) level of English.
• Problem Solver: Quick on your feet highly analytical and detail-oriented.
• Great Communicator: Empathic patient and excellent at de-escalating tense situations with professional care.
• Tech-Savvy: Comfortable learning new software CRM databases and technical tools.
• Experience: Experience in Customer Service is preferred; a background in Sales is a big plus (but not mandatorywe train you!).
• Flexibility: Available to work rotational shifts from Monday to Saturday (including bank holidays) between 08:00 and 19:00 (with Sunday 1 rotating day off per week).

• Base Salary: 1024 gross per month (paid 14 times a year totaling 14336 base per year)
• Performance Bonus12 months Bonus: Up to 225 gross per month (paid 12 times a year totaling up to 2700 per year)
• Meal Allowance: 7.23 per working day (paid on a tax-free meal card worth approx. 150 net/month)
• Transportation Allowance: 20 per month
• Total Package: Up to 19184.72 gross per annum (including meal allowance & full performance bonuses).
• Schedule: 40 hours per week rotational shifts (08:00 - 19:00 Monday to Saturday).
• Days Off: 2 days off per week (Sunday 1 rotational weekday).

We are hiring fast for our July2nd 2026 start date.